Maintenance & Support

Content Management
We can help maintain the content of your site on a regular basis or when you need - just send us the task request either by email, fax , post, via our extranet or tell us what you need doing by telephone. We can modify links, text, images, flash, powerpoint, multimedia, word, pdf files etc.

Email Handling
Let us manage your feedback forms and general email boxes - We will acknowledge all emails sent to a given address on your behalf and forward to you all emails apart from junk email. We will setup a general feedback form for your site visitors to submit comments and suggestions about your site.

Site Review and Link Checks
Every month, we check all the links on your site to make sure that they are all still live and pointing to the right places. Every 3 months, we will write a review on your site - compare it to your competitors, new standards, and new technologies and make improvement suggestions and recommendations.

Process Log Statistics and Search Engine Position Analysis
Given access to your log files, we can produce monthly meaningful detailed site useage reports. Every month, we generate a report of the position of your site in the major search engines and directories (Yahoo, Google, MSN) based on your choice of keywords.

Data Management
We can help keep your databases upto date. Make changes or add entries to the database.

Functionality Expansion
We can add, remove and or modify functionality. (e.g. add a new form to your site; add a search engine or data query tool; create a database management tool). We can add personalization capability to your existing site, so every visitor is given a personal experience. Whatever the functionality you need - talk to us.

Mailing List Management
We can build and manage your mailing list, making sure all your customers get a timely reminder or notification of that all important promotion or message.

Site promotion
We maintain and regularly improve your position in all major search engines and directories. Help you carry the word out to the people that matter. Proactively find new ways of getting people to visit your site (We don't do Junk Mails).

Regular data and web site backup
Where possible we are able to backup your data and/or web site on a regular basis. We can create a duplicate copy of your site for Quality Assurance purposes.

Store Catalogue Management
We can maintain store catalogues and inventories daily. Process orders and send invoices.

Build dynamic bespoke web sites and applications
Using our own robust site builder and content management solution, we can rebuild your entire site to enable you to make content changes easily.
By hiring our maintenance & supports service you can -

• Capitalise on your investment
• Reduce your web maintenance cost
• Get your web site working for you
• Protect your asset
• Let us take the load off your hands

Our e-commerce (on-line store) application is built with shoppers, administrators and search engines in mind. Built on the web's favorite technologies, the store can handle thousands of products in multiple categories without very little effort.  The templating engine ensures that your on-line web store looks different from any other on-line store - we build the store to match your design requirements.

With an easy to use, yet full featured back-office, you are able to manage your web store with very little technical knowledge.  Managing orders is a breeze, with support for multiple order processing administrators and the ability to fulfil telephone, email or mail orders directly from the back-office.

• No programming knowledge required;
• Web-based administration;
• Support for telephone, catalogue and mail-order sales;
• Full featured on-line store package, everything you expect and much more;
• Bulk uploading of categories, products and images;
• Import/export products using CSV;
• Affiliate, wholesale and supplier support;
• Support for downloadable products (e.g. mp3, Videos, e-books)
• Localization: easy addition of new languages, configurable currency and weight symbols, configurable list of countries/states/provinces.
• 100% template driven storefront and backend;
• Fully customizable design & layout;
• Category and product thumbnails;
• Category and product detailed images;
• Catalogue page;
• Mini-shopping basket presence on all pages;
• Addition of custom content pages via administrator interface.
• Full control on cross selling and up selling.
• Complete and comprehensive product details.
• Full control over merchandizing and inventory.
• User friendly shipping and taxing details and payment gateways and methods.
• Web based administrative panels.
• Secured.